Workforce management for service providers

Service quality – the key to success

Service quality and customer focus are the difference between success and failure in the services sector. Workforce management ensures agility and cost-effectiveness in an increasingly individualized society — during working times attuned to both customers and employees. For a customer journey with a definite feel-good factor.

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Services

Acer

The clear objective is to move away from rigid shift planning to flexible, customer-oriented workforce scheduling.

Services

Airhop

The company relies on ATOSS Time Control to plan the deployment of its staff in Munich, Essen and Gothenburg, Sweden – and more to come.

Services

Bank Austria

The Automatic Duty Scheduling makes the process of managing the roughly 1,700 branch employees much easier.

Services

BAWAG P.S.K.

The Automatic Duty Plan deploys the bank’s 2,300 employees cost optimized based on availability and qualifications.

Services

City of Würzburg

The City of Würzburg's innovative administration service has established an advanced Time & Attendance Management for its almost 3,000 employees.

Services

CommuniGate

CommuniGate relies on the ATOSS Call Center Solution to schedule the deployment of its employees.

Services

Host Europe

Host Europe is characterized by an open and performance oriented corporate culture. ATOSS Time Control ensures the necessary transparency and fairness in working time matters. 

Services

HUK-COBURG

In the ten customer service centers of HUK-COBURG, about 1,500 employees are getting disposed via the Automatic Duty Plan based on demand.

Services

Jeppesen

Jeppesen has opted for the ATOSS Staff Efficiency Suite for its workforce management in EMEA.

Services

Jochen Schweizer Arena

Our software readily met all the requirements for time recording, access control and workforce scheduling.

Services

kingdom of sports

Kingdom of sports plans its 200 trainers, course instructors, trainees and student workers using ATOSS Time Control.

Services

Luzerner Kantonalbank

Efficient processes and flexible working time establish the basis for achieving cost-effeciency, customer proximity, and creating an attractive working environment.

Services

radio ffn

The largest private broadcaster in North Germany relies on ATOSS Time Control to ensure maximum transparency and flexibility for its workforce scheduling.

Services

ReiseBank

ATOSS Workforce Management is used to plan staff deployment in the branches on a cost-optimized and demand-driven basis, taking into account the service level desired.

Services

STA Travel

Working time accounts and the status of vacations can be called up by both employees and supervisors, always right up-to-date and at any time.

Services

Vienna City Administration

To ensure that service runs smoothly and there are always sufficient personnel available, the city of Vienna relies on the ATOSS Enterprise solution.

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Jürgen Bucher

Contact

Are you looking for a workforce management solution? I would be pleased to help you!

Jürgen Bucher
Senior Sales Operations Manager

P +49 89 42771345
E sales@atoss.com