Prepared to order
Easygoing, communicative, genuine and with a great love for good taste: That is the formula of the lifestyle brand VAPIANO with currently 167 restaurants in 30 countries and 5 continents, all designed and furnished in a Mediterranean style. The company’s triumphant success march across the globe was launched from Hamburg in 2002 with a new form of restaurant chain and an innovative “fresh, casual dining” concept. Guests can watch live as pasta, pizza, dolci & more are made in the glass manifattura “à la minute”. The workforce management for the 3,500 employees in the roughly 40 German wholly-owned operations will in future also follow this principle of transparency.
After a comprehensive process analysis with our consulting team, the expanding company decided to introduce ATOSS Retail Solution as a cloud solution, and to manage its workforce in a demand- and cost-optimized manner. The solution will be phased in. After Time & Attendance Management and Cost Center Management have been put in place, all VAPIANO employees will be actively involved in the working time management via the ATOSS Mobile App and Self Services. The next step will be to introduce Workforce Scheduling and Qualification Management, to be followed by Workforce Forecasting and the Automatic Duty Plan. Task Management is intended to support the general managers in administrative tasks, for example, in checking or renewing study certificates or residence permits. VAPIANO has clear objectives, not only in the planning and steering of its employees. The workforce management project also serves the successful restaurant chain as best practice for other countries and franchise Partners.
Source: Our customer VAPIANO | ATOSS Annual Report 2015