PLEASING PET LOVERS ALL OVER EUROPE
Love of animals knows no bounds. True to this slogan, FRESSNAPF | MAXI ZOO is active in eleven European countries. More than 1,400 modern outlets of varying sizes from Denmark to Italy form an expert network for animal lovers and pet owners. Altogether, there are more than 10,000 people from 50 different countries working in the Krefeld-headquartered Group. There is a clear concept behind the success of Europe’s No. 1 in pet supplies: huge selection, attractive pricing and excellent service. And the firm conviction expressed in “Happier Pets. Happier People.”.
Fressnapf has been relying on ATOSS Workforce Management in the cloud since 2015 for its 1,300 employees at the 211 company managed stores in Germany – from time & attendance management and workforce forecasting through to automatic duty scheduling. Branch managers were impressed from the outset by the functionality, modern interactive design and puristic layout of this web-based sector solution. Today, they generate demand-based, customer-centric schedules based on contractual targets, qualifications, sales volumes and size of receipts, while also taking statutory regulations and collective agreements into account. Traffic light functions and warning notices facilitate planning and scheduling, while ensuring compliance with rules and regulations. District managers and the human resources department now receive all the relevant information at the simple touch of a button. Following on from a convincing project in Germany, Fressnapf has opted for ATOSS Retail Solution in the cloud across Europe. The rollout is underway and is to be completed for all ten countries in the next few years. At that point, around 7,000 employees will be scheduled and managed by means of the ATOSS solution in the language of the particular country – in pace with footfall. After the launch at 138 stores in Austria, attention is now turning to the roughly 55 outlets in Switzerland. Luxembourg, Italy, France, Poland and Hungary will follow in succession. But things are also moving ahead in Germany. A pilot project integrating the more than 200 franchise partners in the cloud is already up and running. Moreover, the ATOSS solution will also be implemented at the distribution center in Krefeld. At Fressnapf, customer and service focus truly extends across all borders. We are happy to support Europe’s No. 1 – both at home and abroad.
Source: ATOSS Annual Report 2017
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