The Kassenaerztliche Vereinigung North Rhine (KVNO) is a German association of statutory health insurance physicians headquartered in Düsseldorf. It organizes the demand-driven, round-the-clock care of approximately 9.6 million people in the federal state of North Rhine-Westphalia, ensures the quality of the medical services performed by physicians, handles the billing with the health insurance funds and represents the interests of its members. To do so, the association employs around 1,000 staff with labor-intensive periods of up to ten hours per day and up to six days per week. The flexibility of the workforce is just as essential as well-planned, cost-efficient organizational processes. Thanks to
ATOSS Time and Attendance Management, the KVNO was able to extend its business hours without losing sight of their employees’ interests. An win-win-situation benefiting employer and employees alike.
Source: ATOSS Annual Report 2014