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Gebr. Heinemann

Dynamic retail logistics

Gebr. Heinemann ranks among the market leaders in the international travel market. Some 6,000 employees around the world contribute to the company’s success. In the retail sector, the company operates about 230 Duty Free & Travel Value shops, licensed brand boutiques and concept shops at 75 airports in 28 countries. As a distributor, the Hamburg-based company also supplies 1,000 customers in over 100 countries. The retailer places its trust in ATOSS, not only at its headquarters in Hamburg and at virtually all major airports in Germany and Austria, but also in its logistics processes.

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ATOSS customer image Gebr. Heinemann

Source: ATOSS Annual Report 2014


Two state-of-the-art logistics centers in Hamburg’s Allermöhe district and in Erlensee near Frankfurt with around 78,000 m² of handling space ensure that the supply chain in the background runs smoothly and that the merchandise arrives at its global destinations on schedule. Gebr. Heinemann relies on high-level automation, efficient process management and demand-based deployment of the company’s 550 full-time employees and 100 temporary staff. The planning process is dynamic and often adjusted on a daily basis. Thanks to self services, employees are kept up to date at all times.