Customer focus across all borders
With an average store size of over 11,000 m², HORNBACH is the market leader in the do-it-yourself megastore segment in Germany and Europe. The expanding retail group runs 141 large DIY stores and garden centers in nine European countries. The company strategy is based on a perfect combination of selection, price and advice. After all, customer concerns are paramount at HORNBACH. More than 15,500 employees translate this aspiration into practice every day, in Austria, the Czech Republic, Germany, Luxembourg, the Netherlands, Romania, Sweden, Switzerland and Slovakia.
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Source: ATOSS Annual Report 2013
ATOSS Retail Solution seamlessly maps the diversity of working time models, qualifications, country-specific regulations and labor agreements. Even the highly complex collective agreement in Austria did not prove an obstacle for our solution.
ATOSS Employee & Manager Self Services provide the workforce with the transparency they require in relation to working time accounts, vacation planning and deployment times. As a strategic planning tool, ATOSS Retail Solution now supports 130 stores and helps deploy the right number of employees at the right time in the right place.