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Just-in-time Workforce Management

Defining demand, achieving flexible deployment, acting cost effectively

Whether services, manufacturing, retail, health care or logistics - demand-optimized Workforce Management achieves benefits and results that have long since been exhausted in other areas. Deploying staff precisely when needed cuts costly unoccupied time and overtime – while boosting service quality and value creation at the same time.

Workforce Management offers all industries and sectors the potential to increase productivity and competitiveness. 80% less unproductive working time, 75% fewer overtime hours within one year or 50% faster delivery times - these results from current ATOSS projects demonstrate the potential inherent to demand-optimized Workforce Management. This enables companies to achieve the transparency and agility necessary for sustainable organization of working time, as well as create the basis for long-term competitiveness.

Download fact sheet of Workforce Scheduling (pdf, 53 KB)

Deploying staff with pinpoint precision, managing complexity

The number of factors contributing to holistic workforce deployment is steadily increasing. It is no longer sufficient to merely define working time and workplace. Demand drivers such as sales or retail footfall, hospital occupancy rates or industry order volumes are becoming increasingly important. Statutory requirements, collectively bargained pay scales, company agreements and individual criteria must all be factored in. These can include skills, specific working time models, age-related restrictions, working time preferences and ergonomic workplace requirements. High-quality, optimized planning is only possible when all the relevant parameters are incorporated. And this complexity is set to increase, since demographic change mean that companies will have to proactively respond to a much broader range of working time formats in future. This will not be possible without powerful IT tools.

Image: Comparison current and target situation ATOSS Workforce Scheduling

The goal is the demand and cost-optimized synchronization of working time and order volume.


  • Simplified planning, increased planning quality
  • Workforce Management optimized for demand, service and cost parameters
  • Reduction of unproductive working time
  • More flexible response to fluctuations in demand
  • Increased staff satisfaction due to fairer planning and consideration of employee wishes
  • Continual process optimization
  • Higher transparency of workforce processes/costs
  • Increased value creation