Leading German organic supermarket chain relies on Workforce Management with ATOSS
With around 120 supermarkets in Germany and Austria, denn’s Biomarkt GmbH is the number one organic food retailer in the German-speaking countries. It is a family-run enterprise on an unshakeable expansion course opening 25 new supermarkets every year. With the introduction of the ATOSS Retail Solution, denn’s is pursuing its goal of making its personnel costs and processes more transparent and realizing a workforce scheduling system optimized for both service and cost on this basis. denn’s is thus facilitating the fast and uncomplicated integration of new outlets and new employees and at the same time relieving its HR department of routine tasks.
ATOSS prevailed over eight other solution providers in a detailed selection process. Key reasons for the decision in favor of ATOSS were, in addition to proven expertise in the retail sector, the option to scale the modular software flexibly and the ability to enhance it with functions such as Workforce Forecasting and Automatic Duty Plan. Sound knowledge of the requirements of the collective agreement for the retail sector in Austria was also a persuading factor, as was its realization in the software solution. “Even after just a short process analysis in our branches, it became clear where we stand as regards working time management and where we have the most potential for optimization. Lean and efficient processes allow us to concentrate on key retail issues. Our staff is as important to us as our products. Good service and motivated employees give us a significant advantage over the competition,” says Lukas Nossol, Workforce Management project leader.
The first step for the organic supermarket chain is to introduce the functions Working Time Management with negative time recording and the cost-center based and demand-optimized Workforce Scheduling for their approximately 1,000 sales employees. Pilot projects are running in Germany and Austria; the rollout for both countries is planned for September. The next step will be to implement the Automatic Duty Plan module. In the course of this, the system will be linked up to the company headquarters in Töpen in Franconia.