Successful change management

Learning to love change

Changes in companies entail risks. Consequently, change management is of fundamental significance in change processes. Change Management refers to everything that takes place for the implementation and sustainable anchoring of new strategies, systems, processes or types of behavior in the company. And that’s why change management today is more important than ever before: In order to retain the competitive edge, companies of all industries, sectors and sizes must react to globalization and digitization and find their own answers to these major shifts. Internal resources and the relevant know-how will be called on to achieve the sustainable and successful implementation of these changes.

Change generates resistance

In actual practice, many change projects fail due to internal resistance. Fears and uncertainty arise among employees impacted, often due to a lack of information and communication. If the project fails and the initial situation is resumed, however, this leads to investment losses and dissatisfaction. By implementing effective change management, resistance can be reduced and acceptance of the change increased.

Laying the foundation of your future success

The goal of every change management process is the sustainably successful introduction of change throughout the company. In this case, innovations or changes are implemented across different company dimensions by means of a sensitive change management project.

  1. Why is change important?
    As long as the necessity of the change is not understandable and comprehensible for all concerned, acceptance will not arise! In order to support project success at an early stage, the goals must be clear and supported by everyone.
  2. What can I implement when?
    It is important that the conceptual design and the technical implementation for the realization are realistically planned right from the outset. This is the only way to achieve intermediate timeline and budget goals – and to celebrate them as partial successes.
  3. How do I involve as many people as possible in the solution?
    In order to achieve the greatest possible success, key stakeholders must be involved in the project at an early stage. In particular, stakeholders should not be confronted with decisions made in advance, but should be involved in the decision-making process. When introducing a workforce management system, for example, it will be vital to integrate planners, HR officers and IT people, as well as employee representatives into the project and to work with all of them in designing the future solution. Overall, all affected employees should be able to help shape the project.
  4. How and when must I inform whom?
    All the respective communication activities such as flyers, newsletters, information stands and events must be derived from the project objectives. Attention must also be given to the proper and expedient coordination of the different media, contents and events.
  5. How do I empower my employees?
    Employee acceptance of the new business processes and tools is a key prerequisite for project success. This can only be ensured if employees are specifically trained, introduced to and familiarized with the changes.
  6. How will the project succeed?
    In order to achieve the sustainable success of the project, it is also necessary to consistently pursue the further implementation. In this context, the synchronization of all activities and the expedient monitoring and controlling of priorities are of particular importance.

Comprehensive, holistic consulting for the optimal introduction of changes

The sound, in-depth expertise of ATOSS Consulting in the field of workforce management is the foundation of our approach to change management. Our consultants build on the experience gained from around 10,000 completed projects. In this way, we will ensure the successful implementation of your change process and help you to maximize the return on your investment.


Michael Knoblauch


Are you looking for expert consultation? I would be pleased to help.

Michael Knoblauch
Director ATOSS Consulting

T +49 89 42771345