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The Bavarian Red Cross Blood Donor Service (BSD) also operates 24/7, 365 days a year, thereby safeguarding healthcare provision. The BSD organizes 5,000 blood donor sessions a year with around 500,000 blood donations throughout Bavaria, ensuring that hospitals and doctors are fully covered. A total of 21 interdisciplinary teams, each consisting of between four and twelve staff members, need to be managed accordingly. Many factors come into play: fluctuating blood donation levels, working shifts, collectively bargained pay scales, qualifications and billing modalities. ATOSS gets to the heart of the highly complex requirements for more than 700 staff and 200 feebased doctors.
Source: ATOSS Annual Report 2013
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Jürgen Bucher
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