Capacity planning - strategic planning and control of personnel


How does ATOSS facilitate capacity planning?

What are the benefits and effects of optimum capacity planning?

Personal capacities - Planning today for the success of tomorrow

Optimum staff capacity planning is a key success factor that contributes to a company’s competitiveness in the long term. Personnel capacity planning confronts planners with the challenge of adapting capacity to requirements in the medium to long term. When planning personnel capacity, the aim is to efficiently harmonize unstable order situations in volatile markets in the face of fluctuating customer and visitor flows. After all: only with the right deployment of resources can companies tap into their full potential in terms of costs, service and sales orientation.

Workforce forecasting

Determining how many employees are required
With which qualifications?

Personnel structure optimization

Match personnel requirement and structure in the long-term


Capacity planning

Aligning personnel demand and personnel capacity over the medium-term


Workforce scheduling

Operationally aligning personnel demand and personnel capacity in a sales, service, cost-optimized as well as employee-oriented manner


Managing and steering personnel

Optimal response to short-term changes

current day

Time and attendance management

Recording and evaluating working time

Working hours flexibilization

With ATOSS capacity planning all employee data always in view

For optimum resource planning, personnel planners need a solution that makes long-term capacity levels and demand visible and manageable at all times – not just providing the necessary insights at the monthly, weekly or daily level. This is now available with capacity planning from ATOSS. The software takes all factors into account that impact on personnel capacity, providing flexibly definable aggregation levels in terms of time and organizational structure. Capacity planning covers all the important staff data – from general personnel structure such as full-time, part-time and temps through to comp time, vacation, sickness and qualifications.

Best of digital Workforce Management (pdf, 9340 KB)

What our customers have to say

From practice – for practice: Find out more about our cross-sector best practices.

Best of digital Workforce Management (pdf, 9340 KB)

Use capacity planning to increase productivity

The integration of absentee rates immediately reveals deviations between gross and net capacity as compared to demand. This significantly increases transparency in capacity planning, indicating potential options that give organizations strategic benefits in terms of project management and in relation to specific projects.

For example, long-term planning of departmental or site changes or early commissioning of external service providers can be used to selectively cover shortfall, thereby raising the service level. Annual holiday planning adapted to low-demand phases and shifting of staff hours over a year-long period can be used to increase strategic flexibility in the deployment of resources. Expensive, unproductive working hours are measurably reduced by means of optimum capacity planning. What is more, planning reliability increases staff satisfaction. ATOSS capacity planning allows companies and staff to benefit from optimum resource management. 

  • actual situation
  • improvement opportunity
  • target situation
Working hours
Time period
Personnel availability
Demand-optimized personnel availability
Non demand-optimized personnel availability
Overstaffing / Understaffing

Effective capacity planning lays the foundation for strategic personnel management.

Benefits and effects of capacity planning for staff and companies:

  • Comprehensive overview of available gross and net capacity
  • Integrated staff absence and sick leave planning
  • Personnel requirements and deviations visible at a glance
  • Support for teams, divisions and the company as a whole
  • Enhanced planning quality due to anticipatory capacity balancing
  • Optimized costs, service and sales based on qualified long-term planning
  • Precise holiday planning based on harmonization with personnel requirements
  • Streamlined and efficient processes due to integrated database

Workforce management mastering each and every challenge

Our solutions are suited to companies of all sizes, across all sectors. Ranging from legally compliant time recording and classic time management to intuitive self-service solutions, mobile apps, demand-driven workforce scheduling and strategic capacity planning, we offer ideal solutions customized to every conceivable demand scenario – whether for start-ups, SMEs or large-scale enterprises, in the cloud or on premises. Benefit from professional workforce management – precisely tailored to your needs.


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