Professional Technical Consultant m/f/d

About us 

ATOSS Software SE is one of Germany’s most successful tech growth stories. As the market leader in Workforce Management Software, we help companies work more intelligently, creatively, and humanely optimizing the balance between profitability and people. 

We’re a rare company: according to Handelsblatt (10/24), just 309 public companies worldwide achieved over 20% return on sales for ten consecutive years. Only two are based in Germany and ATOSS is one of them. 

With 20 years of record breaking growth, over €2 billion market cap, and listings in SDAX and TecDAX, we’re scaling globally and we’re growing. 

If you’re ready to drive impact in a high-performing B2B SaaS environment, this is your chance to elevate your career.

The Person You are  

At ATOSS, we hire for both character and skill, seeking individuals who embody resilience, a pioneering spirit, and the passion to grow.  

We value those who:  
Think like entrepreneurs – taking ownership, pushing boundaries, and driving impact.  
Challenge the status quo – bringing fresh ideas and bold execution to the table.  
Thrive in change – seeing growth as a lifelong journey, both professionally and personally. 

We don’t just equip you for work—we prepare you for life. 

The Role 

We are looking for a customer- and service-oriented individual to join our CSS Framework Services team. In this role, you will handle customer inquiries and issues with enthusiasm and a problem-solving mindset. A strong technical focus is required, as you will enjoy troubleshooting and working with our ATOSS Software. If you love diving into technical challenges and providing excellent customer support, we’d love to hear from you!

Key Responsibilities 

• Lead and manage customer migrations from on-premise environments to our cloud platform, ensuring smooth, efficient projects.
• Evolve projects from End-to-end, from initiation through billing, maintaining control over resources, timelines, and costs, while coordinating with other specialist teams as needed.
• Act as a technical expert for both internal teams and customers, providing guidance on our software product and troubleshooting to resolve functional issues.
• Communicate clearly with customers, address technical questions, and make complex topics understandable for diverse audiences.
• Conduct thorough analyses of customer systems to assess needs, developing technical and organizational migration strategies.

Key Requirements

• Graduates: completed degree, ideally in a technical or scientific field (e.g., computer science, business informatics, mathematics, physics) OR degree as an IT Specialist with around 10 years of business experience in a practical environment
• In-depth understanding of operating systems, network architectures, and security standards; capable of efficiently analyzing and solving complex technical challenges.
• Strong organizational and self-management skills, with the ability to monitor tasks, deadlines, customer relationships, and expectations.
• Solid foundation in IT technologies, infrastructure, networking, security, and working knowledge of databases and SQL.
• Collaborative team player—proactively share knowledge and support colleagues to achieve shared objectives.
• Fluency in German and very good English skills

Our Benefits   

• Competitive Rewards: Including profit-sharing and employee stock program.  
• Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy.  
• Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion.  
• Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista.  
• Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership.  
• Stability & Growth: Company listed on SDAX & TecDAX, with 20 years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row.  

At Atoss, great talent knows no limits. We welcome professionals from all backgrounds and empower their growth through an inclusive, skill focused environment. 

Join us and be part of a high-growth, future-focused company!