Workforce Management in the Cloud

Logistics service provider SENATOR INTERNATIONAL opts for an ATOSS cloud solution

SENATOR INTERNATIONAL, the globally active logistics service provider, has now opted for the cloud-based ATOSS Logistics Solution. In view of the current situation, the workforce management software will be introduced remotely as far as possible – in connection with agile project management. Kick-off, requirements workshop, installation, parameterization and connection to the existing hardware and software will all be performed digitally.

Headquartered in Hamburg, SENATOR INTERNATIONAL is an owner-managed logistics company maintaining 65 branches worldwide. Some 1,700 employees provide customized transport services in the core competencies of air and sea freight, packaging and logistics. The aim of the workforce management project is to establish a sustainable, future-viable time and attendance management system. In the future, all 700 employees in Germany will be closely integrated into the time management processes. At the same time, shift planning in the logistics centers is to become even more customer-centric, while factoring in employee needs and preferences at the same time.

The ATOSS Logistics Solution meets all the requirements of SENATOR INTERNATIONAL in the standard version - no additional programming needed. In addition to time and attendance management, self services and a mobile app, the solution includes workforce scheduling and modules for flexible assignment planning and qualifications management. The ATOSS solution will enable SENATOR INTERNATIONAL to optimize the shift planning of around 100 logistics specialists in a demand-driven and employee-centric manner. Statutory and collective bargaining regulations are included in the scheduling, as are qualifications, working time and vacation balances, availability and employee requests and preferences. Around 600 dispatchers and management staff involved are relying on the Staff Center for intuitive self services for all the relevant information and transactions relating to their working time accounts.

As project manager Inke Müller outlines: "Our demanding customers expect first class service. This calls for committed and motivated employees as well as flexible personnel processes. With our digital workforce management solution, we are creating the foundation for transparent and efficient organization of working time, from which companies, employees and customers all stand to benefit”.