Charting a healthy growth course – Median


  • Largest private rehabilitation provider in Germany 
  • Digitalized and standardized processes throughout the entire hospital group
  • Demand- and employee-oriented duty planning for 15,000 employees 
  • Greater employee autonomy thanks to self services
  • Transparent working hours, time accounts and holiday balances

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With a total of 120 rehab clinics, acute hospitals, therapy centers, outpatient clinics and reintegration facilities, MEDIAN is the largest private provider of rehabilitation and participation services in Germany. The Berlin-headquartered company stands for first-class medical care and maintains 18,000 beds and treatment places at 115 facilities. True to the company motto of “Live the life”, every day, 15,000 employees focus on the well-being of more than 230,000 patients and residents. In doing so, MEDIAN puts its faith in demand-driven, employee-oriented workforce management with the ATOSS Medical Solution. A total of 7,400 employees at 20 facilities have already been incorporated into the solution, and the group-wide rollout is running to schedule. MEDIAN benefits from the fact that the standard version is highly flexible in managing complex, multifaceted structures. Professional groups relevant to the planning process such as doctors, therapists, care services or functional services are scheduled according to demand. Working time requests are also incorporated into the planning. Time recording, application and approval workflows are transacted through self services in a paperless process.

Our workforce management solution gives us an excellent platform for further growth and a sustainable working environment. Complex structures can also be modeled in the standard version – a must for any expanding enterprise.

Project Manager, MEDIAN

For example, all employees have a real-time overview of their deployment times, working time accounts and holiday planning. The digitization of working time management processes is in full swing at MEDIAN. The next implementation phase will see the introduction of rule-based planning suggestions to support demand-driven duty scheduling. This will elevate quality levels in planning and care alike. The next subject on the agenda is to import the working time management data into the company’s data warehouse system via the ATOSS BI Connector and use them for extensive analyses and evaluations. In this way, MEDIAN will gain even greater transparency in staff deployment matters.

Source: ATOSS CUSTOMER MEDIAN | Annual Report 2017

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