High-end medicine – University Medical Center Mainz


  • A total of 8,000 employees, more than 340,000 inpatients and outpatients annually
  • Management of capacity fluctuations in the emergency room, anesthesia and operating theater 
  • Resource-saving and patient-focused workforce management in all hospital areas 
  • Implementation of the verification obligation compliant with PpUGV legislation
  • Fully transparent working hours, duty plans and future staffing levels

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The University Medical Center of the Johannes Gutenberg University Mainz is a hospital of supramaximal care as well as an internationally acclaimed center of science and research. More than 60 clinics, institutions and departments cover the entire range of modern medicine here. The hospital – the only university-level establishment in Rhineland-Palatinate – has 1,500 beds and employs some 8,000 highly qualified staff to care for more than 340,000 inpatients and outpatients every year. Faced with sharp fluctuations in patient numbers, the hospital has used the ATOSS Medical Solution to plan the working times of physicians, specialist and functional services, nurses, on-call services, technical and admin staff for many years now. The ATOSS SAP Connector ensures that data is exchanged smoothly with the existing SAP working time management solution, giving HR, ward, clinic and hospital managers a transparent view of working times, duty plans and future staffing levels whenever they need it. The solution also offered a key advantage for complying with the documentation obligation under the regulations governing minimum thresholds for nursing staff in Germany. Patient-focused personnel deployment that makes efficient use of resources is the management’s top priority at present.

Delivering top-quality, leading-edge medical care is our mission. To achieve this, we rely on highly qualified staff and cost-effective workforce deployment geared consistently to our patients’ needs. In this day and age, achieving this mission would simply be impossible without digital workforce management.

Oliver Kieborz
Head of HR Systems and Time Management, University Medical Center of the Johannes Gutenberg University Mainz

Based on the Flexible Assignment Plan module, the University Medical Center in Mainz aims to directly assign its staff to workplaces, on-call services, special services or shifts. This will allow the demand fluctuations that are a daily occurrence in the emergency room, anesthesia department and surgical suite to be managed cost-effectively and in line with demand. The University Medical Center is a shining example of holistic workforce management and is proving to be a role model for many other major hospitals in Germany. In the meantime, the ATOSS Medical Solution is also planning and scheduling some 360 trainees at the integrated college for healthcare professionals. Next up, digital workforce demand forecasting is topping the shortlist. The hospital, its staff and its patients all benefit in equal measure.

Source: ATOSS customer University Medical Center of the Johannes Gutenberg University Mainz | ATOSS Annual Report 2019

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