Whether online, stationary or click & collect – efficient merchandise logistics with short delivery times make a decisive contribution to a stronger service focus and greater customer satisfaction. Many retailers such as EDEKA, CHRIST, Deerberg Versand or Gebr. Heinemann are relying on ATOSS Workforce Management from the warehouse through to the point of sale. They also include Versandhaus Walz with around 50 specialist retail stores in Germany, Austria and Switzerland as well as various thematic online shops. 24-hour delivery is the standard lived at Walz.
The company schedules and manages its 1,300 employees with ATOSS software, among them around 430 staff at its own logistics center. Our solution ensures that all the stages of the process – from incoming goods via the warehouse to order picking as well as occasional returns – run smoothly. And there is a lot to do at Walz, as around 25,000 orders are shipped every day, and up to 42,000 at peak times. Automatic Duty Plan assigns pickers and putters to the correct stations at the conveyor belt. Short notice changes are part of day-to-day business in logistics. ATOSS Logistics Solution translates them into practice with ease, giving Walz the necessary transparency in working times, for example in monitoring annual guaranteed hour quotas.
Source: ATOSS Annual Report 2015
For personnel deployments just-in-time
Business cases from the logistics sector. For a future-oriented, flexible workforce scheduling.