Self services for employees and managers
Employee portals have now become a fixture in companies as a strategic tool for optimizing internal communication. They form an essential coordination and information hub, enabling the workforce to be more closely involved in the processes and substance of their work. This also applies to the subject of working time which has a demonstrably high impact on employees' overall morale.
MAKING SELF SERVICES MORE EFFICIENT
The new Staff Center is the ideal supplement to your existing employee services, covering all aspects of time and attendance management and workforce scheduling. To begin with, the puristic design cuts a convincing profile. Simply a pleasure in everyday working life, the user journey reflects the private apps that today’s users are familiar with. Both employees and managers are actively integrated into the time management processes by way of intuitive use case-based menu guidance. Employees are able to record and manage their working time data for themselves, apply for time off, call up working time account balances or work schedules, as well as enter their preferred working hours, create car sharing groups and exchange duties with colleagues. And all in real time. As user entries are verified at the moment of entry, time delays are now a thing of the past. Supervisors can easily approve absences or forgotten entries, quickly produce individual reports or view duty schedules. And they can keep a permanent eye on their employees' current balances. That means more personal responsibility, greater transparency and more efficient processes for employees and managers. A Self Service solution takes the strain off the Human Resources department while at the same time creating scope for other projects and tasks.
How can you actively integrate staff in the organization of working time?
HOW SELF SERVICES ARE ADVANCING TRANSPARENCY
The annual and departmental calendar function included in the Staff Center, for example, provides active support for the processes of applying for and approving vacation time. It displays planned or actual absences within a department or other organizational unit. The supervisor can quickly appraise the situation and process applications immediately. Employees, too, benefit from the workflows: overlapping applications in any one period are highlighted at the application stage. This improves clarity and reduces the error rate. Entering individual working preferences through the employee portal is highly convenient. This creates the best conditions for more self-determination and fairness at the workplace, a healthy work-life balance and greater motivation — an important factor in times when skilled staff are increasingly scarce. The focus of the Staff Center is on functionality and maximized user experience. This in turn increases acceptance, speeding up and facilitating daily work. And here’s one more key benefit: thanks to intuitive operation, no training courses are required.
Benefits and Effects
- Use case-based menu guidance maximizes the user experience
- HR departments relieved of routine activities
- Human Resources department relieved of routine activities
- Basic processes accelerated and simplified
- Lower printing, paper and archiving costs
- No media gaps when applying for absences, posting times, correcting balances, recording preferences and processing shift swaps
- Greater motivation and personal responsibility for employees
- Higher planning security and fairness
- Support for work-life balance concepts
- Greater transparency and service quality for employees and managers