Customers and society

We revolutionize the world of work and focus on people. As a trendsetter and innovator in the workforce management market, it is our mission to positively change the world of work. Our vision is a human economy. That inspires and drives us.

We know that companies and people can work more humanely, intelligently, and creatively. Our software, which combines profitability with humanity, creates sustainable added value for our customers.

Our vision and mission have no expiration date. They are permanently valid. What we do today must always lead to added value in the future. We therefore absolutely rely on continuity and maintain long-term, sustainable partnerships with our customers.

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Life and work

We increase the motivation and satisfaction of all employees. Our workforce management solutions enable more flexible working hours and more agile HR processes in around 15,000 organizations of all sizes and industries.

95 percent accuracy in duty scheduling, 30 percent less unproductive working time or 60 percent less administrative effort - these are figures from our projects that show how effective digital workforce management is and what values and added value we create for companies and their employees with it.

We have the right solution for every requirement. In the cloud and on premises. From digital timekeeping to strategic capacity planning - our product suites impress with comprehensive functionality, maximum scalability, maximum protection of customer data and high-end technology - investment security included. 17% of the group's turnover flows annually into the area of research & development - and thus into the future of our customers.

With our parameterizable software, we offer our customers ad-hoc solutions that they can rely on in these dynamic times, even in the long term.

Joachim Langhammer
Director Customer Services & Support, ATOSS

Social value contribution

HORNBACH Baumarkt AG has recently embarked on a new path with ATOSS. "Tailor-made working time" is the name of the model that was implemented with the ATOSS Retail Solution. Thanks to the flexible agreements, Hornbach employees can now optimally harmonize their professional conditions with their individual situation. Digital, easy-to-use self-services via app, preferred duty rosters and swap platforms make it possible to create this work-life balance and employee experience.

“We want to attract and retain committed employees at Hornbach. We also must create attractive framework conditions for this," explains Jochen Braun, member of the management board at Hornbach Baumarkt AG in Germany.

The effects: Satisfaction among the workforce rises to 80%, and Hornbach's attractiveness as an employer has increased significantly. This is evident from the steadily increasing number of applicants, fewer sick leave and a significantly lower fluctuation in the current workforce. Simple and so valuable.

Social commitment

As a company, we take our social responsibility seriously. Among other things, in 2020, 2021 and 2022 we supported the Kinderklinik Ostbayern (KUNO) in the "I make Children's Eyes shine" campaign.

In addition, we promote the private, social commitment of our employees. We substantially supplement private initiatives, such as the aid provided by our colleagues in Timisoara to support people in need in Ukraine.

For the love of art, we are part of the "Friends of the Pinakothek der Moderne e.V." and provide a member of the board of trustees.

Our sustainability goals

We create sustainable added value and deliver innovation for our customers. The positive transformation of society and the revolution of working life are at the heart of our vision.

Our goals for 2025:

Proportion of recurring revenue above 70%
Average sales growth of 19%
Customer growth to 20,000+
Expansion of international customer base

In addition, we aim to achieve the following goals:

Long-term customer relationships: cloud churn below 2% per year and net retention rate of at least 110%
R&D investment of more than 17% of total revenue
Net promoter score (NPS) ≥ 35

As a company, we take our social responsibility seriously. We are committed to continuing fundraising activities focused on culture, the environment, children, and other social causes. In addition, we promote the private, social commitment of our employees.

Continued donations in the areas of culture, environment, children and social projects

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Employees at ATOSS

Environmental protection

Integrity and compliance