We create sustainable added value and deliver innovation for our customers. The positive transformation of society and the revolution of working life are at the heart of our vision.
Our goals for 2026:
- Proportion of recurring revenue of around 72%
- Average sales growth of 14% from 2026 to 2027
- Customer growth to 25,200+
In addition, we aim to achieve the following goals for 2026:
- Long-term customer relationships: cloud gross retention rate ≥ 96% and net retention rate of more than 110%
- R&D investment of around 16% of total revenue
- Net promoter score (NPS) of 14; long-term ≥ 35




