Quality care with a feelgood factor – DSG Deutsche Seniorenstift Gesellschaft

Quality care with a feelgood factor
DSG Deutsche Seniorenstift Gesellschaft puts a decided premium on reliability, quality and trust. People and their individual needs take the utmost priority at the company’s 30 or so facilities – care and retirement homes and assisted living communities – across Germany as well as its outpatient nursing services. Around the clock, 2,100 highly qualified and highly motivated nursing staff ensure personal care and support for residents with a wide variety of needs. The company uses innovative HR tools such as the 7/7 working time model to look after its employees’ work-life balance. The principle applied across the board is “free remains free” – meaning that staff can expect to enjoy sufficient time off to recharge their batteries. The group, which is experiencing strong growth, is now delivering on this promise with the newly introduced ATOSS Medical Solution, which allows structures, processes, collective agreements, working time models and familiar planning screens to be incorporated flexibly.

The move quickly gained acceptance at all levels. Facility managers and team leaders can see continuously updated time data for their staff on an easy-to-use screen. At the same time, an interface with the controlling department provides management with greater transparency, enabling them to run working time analyses and generate reports easily at the touch of a button. The pilot project at the Pattensen facility is now complete – working times in the kitchen, therapy rooms, administration, living areas and night duty are now managed based on the solution. The software calculates full-time equivalents and allowance components automatically for all the relevant variants and transmits the data to payroll without missing anything out. The nationwide rollout is being supported by a three-member team from DSG and is expected to be complete in a year’s time. And the company already has more ideas up its sleeve, with the Automatic Duty Plan and the ATOSS App set to achieve even greater planning quality and staff integration. In the healthcare sector, having working time that is flexible yet reliable has a direct impact on employee satisfaction and the quality of care. And both are top priorities at Deutsche Seniorenstift Gesellschaft. After all, good care needs good people.

Source: ATOSS CUSTOMER DSG DEUTSCHE SENIORENSTIFT GESELLSCHAFT /Annual Report 2019