Digital working world – Klinikum Itzehoe

Constant innovation and efficient processes are part of the DNA of Klinikum Itzehoe, which is a member of the 6K Klinikverbund Schleswig-Holstein network of hospitals. Every year, some 31,000 inpatients and 46,000 outpatients benefit from medical treatment, care, technology and infrastructure embodying the highest quality standards. A state-of-the-art infection center covering 5,100 square meters is set to open its doors in late 2021. The clinical center, which serves as the academic teaching hospital for the universities of Kiel, Lübeck and Hamburg, is also cutting edge when it comes to digital time and attendance management. Klinikum Itzehoe has relied on the modular ATOSS Medical Solution for its 2,400 staff – including 200 trainees – for many years now, with the care managers using real-time data to plan the deployment of the nursing staff across the entire center. Laws, collective agreements, working time accounts, qualifications and individual requirements are automatically accounted for in the process. In all the years the system has been in place, one thing has remained constant: a focus on organizing working time fairly, flexibly and reliably in the interests of patients, staff and the hospital.

With this in mind, the clinical center is continuously developing and refining its solution: The introduction of the Flexible Assignment Plan for doctors is upcoming, enabling intuitive and rapid planning. In HR management more transparency in controlling and the integration of employees are currently top of the agenda. Our BI Connector was used to create an interface to the data warehouse in order to connect working time data with the hospital information system. This provides the center with an efficient and legally compliant way to meet documentation obligation regulations for nursing staff. Combined with ATOSS Task Management an automatic notification system is currently being set up. When a specific event occurs a specific action is triggered in response and allows HR managers to act promptly. Our Staff Center is used to get employees actively involved in working time management processes: Staff can now make working time account inquiries, request holidays and correct time entries digitally, without any major admin or form-filling. Placing a rigorous focus on digitalization and process optimization, the hospital is generating greater flexibility, transparency and efficiency at all levels. For us, Klinikum Itzehoe is the kind of sustainable success model that we often see among municipal hospitals – high-quality medical care combined with innovative workforce management.

Source: ATOSS customer Klinikum Itzehoe | ATOSS Annual Report 2020