Smart Cities - Smart Services – Kommunale Rechenzentrum Niederrhein

Kommunales Rechenzentrum Niederrhein (KRZN) is one of Germany’s largest providers of IT services to local authorities. The association services over 16,000 office workstations in town halls and district council offices in the Lower Rhine and Rhineland regions. Responsibilities include developing, installing, maintaining and operating IT applications, as well as data protection and data backup measures. The District of Mettmann, just outside Düsseldorf, employs 1,400 people. It is an associate member of KRZN and has also been our customer for many years. The ATOSS Staff Efficiency Suite enables the service provider to handle working time efficiently and cost-effectively, while ensuring legally compliant time recording in accordance with the European Court of Justice ruling. Each and every member of staff is included in the solution. Time recording, access control and parking management are all handled by terminals our partner PCS provides. Self services ensure that employees have an overview of their working time accounts at all times. After all, flexible, self-determined work is encouraged and promoted by the District of Mettmann. Holidays and absences are also applied for and approved digitally and paper-free.

The positive experience of the Mettmann District council and a reference call with the City of Munich – another ATOSS customer – convinced KRZN of the benefits of digital workforce management. The IT company is firmly committed to offer its customers an optimal service at economic costs – and a minimum of admin input. In the meantime, our solution is managing the working hours of the 400 members of KRZN’s staff. The focus is now on rolling out our powerful software across other local authorities and members. Interest is lively, as today’s demands for efficient organization design and greater closeness to citizens are stronger than ever before. Digital workforce management supports authorities in mastering these challenges with the help of lean and agile HR processes.

Source: ATOSS Customer Kommunale Rechenzentrum Niederrhein | ATOSS Annual Report 2020