Highspeed – NTT Germany

Highlights at a glance

  • Cloud-based workforce management for 1,400 employees
  • Mapping of shift models and on-call duty
  • Full operation in less than two months
  • Greater self-determination thanks to optional trust-based working time or active time recording 
  • Mobile app for the team

Discover more success stories

NTT Germany is a leading provider of business and IT solutions and part of the NTT Group, which employs over 300,000 people in 88 countries. NTT Germany supports its customers throughout the value and process chain, from scoping out the overall concept and designing efficient processes through to implementing them in the IT landscape and running IT systems securely. When it comes to working time, NTT Germany relies on ATOSS Workforce Management in the cloud for its 1,400 or so staff. The company wanted to replace its existing temporary solution with an innovative, legally compliant time and attendance management system with high usability. Additional project cornerstones included: an interface with ADP Payroll, standardizing personnel numbers and incorporating shift patterns, on-call duty information and predefined workflows. The system also had to ensure compliance with legislation, collective agreements and company agreements. Fast-track implementation action was called for, as the system had to be available within a very short period of time due to a new company agreement. Thanks to close, agile collaboration between the project teams on both sides, including the works council, full operation was launched in record time – in just under two months. All of the NTT Germany stakeholders were impressed by the professionalism shown in the implementation process. An accompanying communication campaign and on-site training fostered acceptance across the company. 

We were impressed by how quickly and professionally our workforce management solution was introduced. Given the accompanying communication and training concept, acceptance among all employees was high right from the start.


Rick Teutscher
Human Resources Business Partner, NTT Germany

Employees now record their times with the intuitive Staff Center on their PC or with the mobile app, while digital workflows facilitate planning absences and trim admin input. ATOSS Task Management sends automatic notifications if working time rules are breached, e.g. if rest breaks are not observed or working hours limits are exceeded. Overall, the company now has more flexibility in organizing working time, because the introduction of our solution has enabled staff to choose between trust-based working time and active time recording. Both the management and the works council are delighted by the increase in transparency and a time and attendance management setup that is fit for the future. In short, it is a win-win situation for everyone involved.

Source: ATOSS Customer NTT Germany | ATOSS Annual Report 2020

Contact us

  • Request
  • Callback
  • Contact