In this Masterclass, ATOSS experts explore how companies can strengthen preparedness and stay capable of acting when volatility rises. Watch the recordings to learn how leading organizations reduce firefighting, stabilize operations, improve decision-making, and build the structures, technologies, and capabilities that set European Top Performers apart.
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Labor shortages, cost pressure, fluctuating demand, and rising complexity have become a constant challenge for HR and operations leaders. Organizations today face multiple challenges at once, yet only a minority feel truly prepared.
Preparedness in Workforce Management means having the right structures, resources, technologies, and skills in place before pressure hits. It means reducing escalation, increasing predictability, and enabling better workforce decisions even in uncertain conditions.
This Masterclass turns the key findings of the FutureWorks Study into practical action, guided by the measures that set Top Performers apart. Learn how to build preparedness into your Workforce Management setup, from resource planning and forecasting to enablement and long-term capability building.
Nadine Steible shares key insights from the ATOSS FutureWorks Study and highlights what distinguishes Top Performers from the rest. Learn which challenges are shaping organizations today, where preparedness gaps remain, and which measures make the biggest difference when volatility rises.
Dr. Josef Jäger-Gammel explains which internal and external resources help organizations respond successfully under pressure. Learn how flexible processes, governance, workforce organization, data access, and external expertise contribute to greater preparedness and faster stabilization during disruptions.
Dr. Boris Baginski shows how forecasting, AI, and data help organizations absorb volatility before it escalates. Discover how data-driven planning improves schedule stability, reduces cost spikes, and supports more confident workforce decisions in day-to-day operations.
Yvonne Zingg explores how organizations turn technology into impact through targeted enablement and capability building. Learn why preparedness depends on more than tools alone and how data literacy, structured qualification, and strong key-user concepts reduce escalation and strengthen decision confidence.




