Workforce management for service providers

The clear objective is to move away from rigid shift planning to flexible, customer-oriented workforce scheduling.

The company relies on ATOSS Time Control to plan the deployment of its staff in Munich, Essen and Gothenburg, Sweden – and more to come.

The Automatic Duty Scheduling makes the process of managing the roughly 1,700 branch employees much easier.

The Automatic Duty Plan deploys the bank’s 2,300 employees cost optimized based on availability and qualifications.

The City of Würzburg's innovative administration service has established an advanced Time & Attendance Management for its almost 3,000 employees.

CommuniGate relies on the ATOSS Call Center Solution to schedule the deployment of its employees.

Host Europe is characterized by an open and performance oriented corporate culture. ATOSS Time Control ensures the necessary transparency and fairness in working time matters. 

Around 1,600 employees are scheduled via the Automatic Duty Plan in nine customer service centers based on demand and in compliance with the rules.

Jeppesen has opted for the ATOSS Staff Efficiency Suite for its workforce management in EMEA.

Our software readily met all the requirements for time recording, access control and workforce scheduling.

Kingdom of sports plans its 200 trainers, course instructors, trainees and student workers using ATOSS Time Control.

Efficient processes and flexible working time establish the basis for achieving cost-effeciency, customer proximity, and creating an attractive working environment.

The largest private broadcaster in North Germany relies on ATOSS Time Control to ensure maximum transparency and flexibility for its workforce scheduling.

ATOSS Workforce Management is used to plan staff deployment in the branches on a cost-optimized and demand-driven basis, taking into account the service level desired.

Working time accounts and the status of vacations can be called up by both employees and supervisors, always right up-to-date and at any time.

To ensure that service runs smoothly and there are always sufficient personnel available, the city of Vienna relies on the ATOSS Enterprise solution.