Workforce Management for the retail sector

Count on your customers returning

The Age of the Customer thrives on systematic multi-channel strategies and smooth logistics. Service- and cost-optimized workforce scheduling front and backstage is essential. Workforce management ensures the desired service levels and creates inspiring shopping experiences. Online and offline.

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Retail & Chain stores


Workforce Forecasting and Automatic Duty Plan provide excellent forecasting and planning quality, ensuring premium service to match footfall.

Retail & Chain stores

Confiserie Sprüngli

Varying demands as well as Swiss legislation and regulations were to be met by a standard, future-proof software solution.

Retail & Chain stores


The working times in all areas are tailored to actual personnel demand. Employee wishes are included in the planning process.

Retail & Chain stores


ATOSS Retail Solution optimizes the match between customer footfall and staff numbers as well as the store processes.

Retail & Chain stores


Six EDEKA regional companies and numerous retailers of all sizes use ATOSS solutions for many years to manage their staff.

Retail & Chain stores


Fressnapf has been relying on ATOSS Workforce Management in the cloud since 2015 for its 1,300 employees at the 211 company managed stores in Germany.

Retail & Chain stores

Gebr. Heinemann

Gebr. Heinemann relies on a high degree of automation, efficient process management and demand-driven planning and scheduling.

Retail & Chain stores

GLOBUS Baumärkte

To ensure that personnel processes remain lean and staff deployment cost-effective, this retailer relies on ATOSS Retail Solution across the board for its 8,600 full-time and part-time employees.

Retail & Chain stores


ATOSS Retail Solution is able to map the diversity of working time models, qualifications, country-specific legislation and pay-scales without difficulty.

Retail & Chain stores


The working hours of the about 250 employees are scheduled using the ATOSS Retail Solution compact so as to ensure optimum customer service at all times.

Retail & Chain stores

Mister Spex

The ATOSS Enterprise Solution provides the necessary flexibility in the area of human resources.

Retail & Chain stores


Time recording in sales is handled by the POS system. Area and Store Managers benefit from greater transparency and in-depth, company-wide analyses.

Retail & Chain stores

Parfümerie Akzente

Manual input and mathematical errors are now a thing of the past. The perfumery benefits from greater transparency in all aspects of working time and personnel costs. 

Retail & Chain stores

Peter Hahn

The ATOSS solution takes the forecast volume of calls into account, guaranteeing consistently qualified customer care.

Retail & Chain stores


ROLLER manages the balancing act between low prices with good service, cost-effectiveness and satisfied employees with the aid of ATOSS Retail Solution.

Retail & Chain stores


SEGMÜLLER relies on efficient working time management and service-oriented workforce scheduling based on the ATOSS Retail Solution.

Retail & Chain stores


The deployment of employees is scheduled with ATOSS Time Control in such a way that a high quality of service and customer experience is guaranteed at all times.

Retail & Chain stores

Shell Retail Netherlands

The team and management enjoy smooth communication and collaboration anytime and anywhere thanks to our Mobile Workforce Management app.

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For convincing purchasing experiences. Online and offline.

Best of Retail (pdf, 17970 KB)

It’s all about customer satisfaction. You can rely on our Retail Solution to optimize service levels, sales and personnel costs.

Jürgen Bucher


Do you have any questions regarding the ATOSS retail solution? I would be pleased to help you!

Jürgen Bucher
Senior Sales Operations Manager

T +49 89 42771345