Workforce Management for the retail sector

Workforce Forecasting and Automatic Duty Plan provide excellent forecasting and planning quality, ensuring premium service to match footfall.

Varying demands as well as Swiss legislation and regulations were to be met by a standard, future-proof software solution.

The working times in all areas are tailored to actual personnel demand. Employee wishes are included in the planning process.

ATOSS Retail Solution optimizes the match between customer footfall and staff numbers as well as the store processes.

Six EDEKA regional companies and numerous retailers of all sizes use ATOSS solutions for many years to manage their staff.

Fressnapf has been relying on ATOSS Workforce Management in the cloud since 2015 for its 1,300 employees at the 211 company managed stores in Germany.

Gebr. Heinemann relies on a high degree of automation, efficient process management and demand-driven planning and scheduling.

To ensure that personnel processes remain lean and staff deployment cost-effective, this retailer relies on ATOSS Retail Solution across the board for its 8,600 full-time and part-time employees.

ATOSS Retail Solution is able to map the diversity of working time models, qualifications, country-specific legislation and pay-scales without difficulty.

The working hours of the about 250 employees are scheduled using the ATOSS Retail Solution compact so as to ensure optimum customer service at all times.

The ATOSS Enterprise Solution provides the necessary flexibility in the area of human resources.

Time recording in sales is handled by the POS system. Area and Store Managers benefit from greater transparency and in-depth, company-wide analyses.

Manual input and mathematical errors are now a thing of the past. The perfumery benefits from greater transparency in all aspects of working time and personnel costs. 

The ATOSS solution takes the forecast volume of calls into account, guaranteeing consistently qualified customer care.

ROLLER manages the balancing act between low prices with good service, cost-effectiveness and satisfied employees with the aid of ATOSS Retail Solution.

SEGMÜLLER relies on efficient working time management and service-oriented workforce scheduling based on the ATOSS Retail Solution.

The deployment of employees is scheduled with ATOSS Time Control in such a way that a high quality of service and customer experience is guaranteed at all times.

The team and management enjoy smooth communication and collaboration anytime and anywhere thanks to our Mobile Workforce Management app.