The recipe for success

Best quality and rapid time-to-market are also critical to success for RITTER SPORT. After all, freshness is the key factor in the taste experience. Following an intensive process analysis it was clear that flexible workforce management offers a great deal of potential. The family-run business with around 1,000 employees has fully tapped this potential and sustainably optimized the production and personnel costs at its Waldenbuch location.

The upshot is 80 percent fewer queries in the HR department, production planning costs down 70 percent and productive working time up 4 percent among the flexibly employed staff. Today, RITTER SPORT draws up its deployment plans on a cost-optimized basis, taking type-specific and seasonal demand fluctuations into account. Employees are actively integrated into the workforce management via self services. A regional pool of around 50 specialist staff is available to handle work peaks without incurring quality losses. And the integrated access solution also means RITTER SPORT is ideally equipped to obtain certification to IFS Food V6. At present, the company is rolling out the new ATOSS Training Management – and is gaining even more time and expertise for manufacturing those delicious chocolate squares.

Source: Our customer RITTER Sport | ATOSS Annual Report 2013

Our aim was to create greater transparency in terms of personnel processes, reduce administrative overheads and boost planning quality. Today, our planning processes are not only faster and more flexible, they are also more precise.

Frank Rambow | Head of Personnel Management


The taste of successful workforce management

RITTER SPORT is synonymous with great chocolate. With a view to ensuring consistent high quality, this traditional family-run enterprise has now established IT-supported workforce scheduling and flexible working times within its business.

ATOSS Case Study Ritter Sport (pdf, 612 KB)
Jürgen Bucher


Are you looking for a workforce management solution? I would be pleased to help you!

Jürgen Bucher
Senior Sales Operations Manager

T +49 89 42771345
E sales@atoss.com